by user | Jul 2, 2023 | Customer bahaviour, Digital Strategy, Digital Transformation
In today’s rapidly evolving business landscape, digital transformation has emerged as a critical catalyst for success. While many large, mature companies in the Caribbean region have recognized the importance of embracing digitization, they often fall short of...
by user | Feb 20, 2022 | Customer bahaviour, Inspiration, Motivation
About three weeks ago, I was at JFK International Airport awaiting a flight to Toronto. Since I had some time to spare, I decided to look around. I went into a store, and I saw a lovely bracelet. If I were a cartoon at that particular moment, everyone in the store...
by user | Nov 21, 2021 | Customer bahaviour, Digital Transformation, Social Media, Social Network, Storytelling
I wrote a post recently about the five domains of digital transformation, with customer behaviour being one of the five domains of strategy that is changing because of digital technology. In this post, which you can read, I spoke about how digital technology is...
